Welcome to Rosalia Pens. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using this website and placing an order, you agree to be bound by these terms. If you do not agree, please refrain from using the website.
2. Product Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue any item without prior notice.
3. Pricing
All prices are listed in the applicable local currency and are subject to change without notice. While we strive to ensure accuracy, errors may occur. In such cases, we reserve the right to correct any inaccuracies and cancel or refuse orders based on incorrect pricing.
4. Order Process
Once you place an order, you will receive a confirmation message. This does not signify acceptance of your order, but acknowledgment that we have received it. We reserve the right to accept or decline your order at our discretion.
5. Payment Method
We currently offer Cash on Delivery as our only payment method. You are required to pay the full amount in cash at the time of delivery.
6. Shipping & Delivery
We aim to process and deliver orders in a timely manner. Delivery times may vary depending on location and availability. Delays due to unforeseen circumstances may occur, and we appreciate your patience in such cases.
7. Returns & Exchanges
If you receive a defective or incorrect item, please contact us within 3 days of delivery. Items must be unused and in their original condition to be eligible for a return or exchange. We reserve the right to refuse returns that do not meet these conditions.
8. User Conduct
By using our site, you agree not to engage in any activity that may disrupt or damage the website or compromise its functionality. Any misuse or fraudulent activity may result in termination of access.
9. Intellectual Property
All content, including images, text, and design elements, is the property of Rosalia Pens and may not be reproduced or used without permission.
10. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes your agreement to any changes made.
11. Contact Us
If you have any questions about these terms, please contact us at [email protected].