At Rosalia Pens, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website.
Information We Collect
When you place an order with us, we collect the following information:
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Personal Information: Name, contact details, and delivery address.
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Order Details: Products purchased, order amounts, and delivery instructions.
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Payment Information: While we offer Cash on Delivery as our only payment method, we may collect your billing address for shipping purposes.
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Website Usage Data: Information about how you use our website, such as browsing behavior or page views, which helps us improve our services.
How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Communicate with you regarding your orders, inquiries, or promotions.
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Improve our website and customer experience.
Protecting Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order. Your data is stored in secure systems and is accessible only to authorized personnel.
Opting Out of Communications
We may occasionally send promotional emails or messages about special offers. If you do not wish to receive these communications, you can opt-out at any time by:
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Unsubscribing from email communications via the link provided in the email.
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Contacting us directly at [email protected] to request removal from our marketing list.
Please note that opting out of promotional communications will not affect our ability to send you essential order-related information, such as shipping updates or customer service communications.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined above, and in accordance with legal obligations. After that period, your data will be securely deleted or anonymized.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on this page, and the updated version will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at [email protected].